how to fix an iphone or ipad that won't charge it's battery


Annoyed with your iPhone or iPad that won’t charge? Well, you’re not alone. In fact, this is a common issue even on non-Apple products. Charging ports and cables are the weak points of several tablet and smartphone brands for various reasons, two of them are as follows:


  1. iPhones’ (or iPads’) lightning ports are open to air which makes them vulnerable to dust or small debris getting inside and clogging the connections.


  1. The bit behind the head of the charging cable is prone to constant twisting and bending.


Whatever the case may be, you’re iPhone still isn’t charging and you need to have it fixed. Before you pull your hair out, let us walk you through some troubleshooting techniques to help you solve this annoying issue.


1 – Check the absolute basics.


Before we go into anything serious, let’s start with the basics. Check that the cable is firmly plugged into your iPhone. The USB end should be plugged firmly into the plug attachment and the plug should also be plugged firmly into the wall outlet.


It’s also worth checking if the power outlet is switched on. Yeah. That sounded a bit stupid, and it’s the 21’s century version of “is your computer modem plugged into the phone jack on the wall, sir?”. But come on. Just check it.


2 – Charging through a Mac.


Note that charging via a MacBook is always significantly slower than charging directly from a power outlet.


If the Mac isn’t able to charge your iPhone, you should be getting a warning message on your iPhone saying “Not charging”. However, it has been observed that it doesn’t happen very often. In most cases, you will see the charging icon yet the percentage doesn’t increase at all. And even if it does, it isn’t at that rate you’d be happy with.


When charging through a MacBook, you should ensure that the MacBook is plugged in. You would likely encounter charging issues if the laptop is trying to preserve its battery power. Below are some more things to check:


  • Ensure the iPhone is plugged into the Mac itself rather than a USB-connected keyboard or the like.
  • Make sure that the USB end is attached firmly to the Mac.
  • The Mac should be switched on and awake. Though technically, it should be okay to charge from a sleeping Mac, as long as it’s awake when you plugged in your iPhone. But worth doing this to be safe.


3 – Don’t use your iPhone while it’s charging.


If you’re using your iPhone the same time you’re charging it, then you’re not in the position to complain. Keep in mind that any charge your iPhone gains will be spent through working the processor and screen on your device. Which means the charging is pretty useless because you’re losing charge faster than gaining it.


Switch the iPhone off or at least power off the screen and take a nap. No seriously don’t bother your charging (and resting) iPhone.



4 – Check for any debris on the lightning port.



Have a good look at the connector at the bottom of your device by removing the cable from the lightning port. Make sure it is free of any kind of dirt or debris. A compressed air blower might help too.


5 – Use the right kind of plug adapter.


Apple watches and iPhones come with 5W chargers while iPads come with 12W charger models. Though they can be used interchangeably, bear in mind that it can affect the charging speed. So to be safer than sorry, use the dedicated charger that came with the device.



6 – Wait, restart and reset.



Unplug your iPhone, reconnect to the power source and wait for about 30 minutes. This advice is straight from Apple. It won’t hurt. So try it.


If you’ve done the above and to no avail, another suggestion from Apple is to restart your device while it’s connected to the power source. However, if you can’t restart it, then reset it. If you got an alert saying “This accessory is not supported by this device”, then you’re now aware that the issue lies on the charging equipment and not on your phone.


7 – Know which component isn’t working.


And at this point, we are going to check what’s really causing the charging trouble. If the misbehaving component is cheap to replace then that’s all well and good. Anyway, set up the iPad, cable, and plug. Everything should be the same but this time, plug your device into a different power outlet or into a different USB port on your Mac. If it works, then your power outlet or USB port is at fault here.


However, if nothing happens still, keep everything the same again but this time use a spare charging cable or borrow one from a friend. Lastly, do the same with a plug connector on the end of the charging cable.


If none of these worked, then we can assume that it’s your iPhone that is misbehaving and it’s time to get professional help. Here’s your two options:


1 – Have Apple repair your device.


If your iPhone is still covered by a warranty, this will not cause you any financial pain. But in case, it’s out of warranty, this specific issue might cost you around $200 to $300. So you might consider just buying a new one over a repair. However, if paying for a costly repair or buying a new one isn’t an option you’re considering, head on to #9.


2 – Find a trusted iPhone repair service shop.


The last but the most sensible option you have is to choose a trusted iPhone repair service in your area like Birmingham iPhone Repair. Aside from our affordable repair rates, depending on the severity of the problem, you can get your beloved device back up and running in the same day. Plus, if you’re too busy to come to us, we’ll come to you and repair your phone at your home or place of business.


If you’re around Birmingham Alabama, visit Birmingham iPhone Repair Service and get professional help for your iPhone. We are a trusted iPhone repair shop in Birmingham, Alabama offering iPhone screen repair, LCD Repair, water damage repair, battery replacement or any iPad or Mac repair.


You may also visit our homepage or call us at 205-235-3059